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FAQ

Where are you located?

We are located in the Puyallup/Tacoma area of Washington State. 

Can you ship?

Yes, we can ship. We use Delta Airlines, pet cargo. We prefer to ship to cities/airports that are main connection points for Delta. Sometimes this means that you may have to drive further to pick up your puppy. We are sorry for the inconvenience, but this ensures your puppy spends the least amount of time possible in a crate being shipped. We require the puppies to be paid in full, and the shipping fee accounted for before the puppy leaves our premises. Shipping/transportation fees are NOT REFUNDABLE once arrangements have been made and the payment to the airline submitted. We apologize for the inconvenience but the airline will not issue refunds. 

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We do offer other options of delivery depending on what is available .We can sometimes arrange for ground transportation or even a pet nanny to fly with your pup in the airline cabin rather than sending the pup through cargo. Sometimes new puppy parents fly to us and we meet them at the airport!

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Ground transportation is available.

within 20miles of Tacoma, WA: FREE

20miles-50 miles of Tacoma, WA: $100

50 miles- 200 miles of Tacoma, WA: $200-400 depending on various factors. Please reach out BEFORE purchasing a puppy to coordinate shipping or delivery. refunds are non-refundable, and it can take a while to reverse a charge on a card. If you do not do your due dilegence, and purchase without communication, that is ON YOU.  

How do deposits work?

Deposits are typically $300 to hold the puppy of your choice. Deposits are non-refundable. But we understand that life can throw you a curveball and so if your situation changes we can transfer your deposit to a future litter.

What comes with my puppy?

Vaccination Policy: All our puppies leave with first shots, age appropriate dewormings and a vet check. We provide life long support in training and behavioral questions.

Do you accept payment plans?

So you picked out your puppy, but dang, the puppy you want is a bit pricey, and now you are sad. Don't worry! We accept payment plans catered to each individual situation!  The puppy must be paid for in full before delivery or pickup.

What kind of testing do we do?

All of our breeding dogs have had genetic testing completed through either Paw Print, Royal Canin, Embark, or through Canine Health Check (backed by Paw Print).

Do you provide stud service?

Yes! Your female must have a current vet check and be up to date on all vaccinations. We also require a negative Brucellosis test prior to the mating. Message us for rates.

Business hours and disclaimer

While we try to respond to all messages as soon as possible, our business hours are 4-6pm PT. The absolute best way to get ahold of us is through facebook messenger. www.facebook.com/wigglebuttranchaussieposse

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I'm sorry to add this but we have recently had a client who just didn't understand boundaries and became very upset that we were not available to her 24/7. While we try very hard to meet the needs of all of our new puppy parents, we do reserve the right to refuse services. 

What forms of payment do we accept?

We accept PayPal, Venmo, Google Pay, Zelle, Apple Pay or we can take a Credit Cards. We try to be flexible. Cash or money order at pick up is also a great option.

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ALL SALES MADE THROUGH THE WEBSITE ARE SUBJECT TO FEES ASSOCIATED WITH THE WEBSITE PROVIDER plus and additional 9.5% wa sales tax.

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  • Credit/Debit Card (excl. American Express): 2.9% of the transaction amount + 0.30 USD

  • Apple Pay (excl. American Express): 2.9% of the transaction amount + 0.30 USD

  • Google Pay (excl. American Express): 2.9% of the transaction amount + 0.30 USD

  • American Express Credit Card (incl. use with Apple Pay & Google Pay): 3.7% of the transaction amount + 0.30 USD

  • PayPal: 3.49% of the transaction amount + 0.49 USD

    • Pay Later: 4.99% of the transaction amount + 0.49 USD

    • Venmo: 3.49% of the transaction amount + 0.49 USD

  • Wix Payments Point of Sale (POS): 2.6% of the transaction amount + 0 USD

    • Tap to Pay: 2.6%of the transaction amount + 0.20 USD

  • Wix Payments Manual Card Entry: 3.5% of the transaction amount + 0.30 USD

    • American Express Manual Card Entry: 4.3% of the transaction amount + 0.30 USD

  • Tap to Pay on mobile: 2.6% of the transaction amount + 0.20 USD

  • Afterpay: 6% of the transaction amount + 0.30 USD

  • Affirm: 6% of the transaction amount + 0.30 USD

  • Klarna: 6% of the transaction amount + 0.30 USD

  • Refunded payments fees: For refunded payments, standard Wix Payments processing fees apply. For example, if you issue a $100 refund to your customer, the original processing fee of $2.90 (2.9%) + $0.30 for that customer's purchase will not be paid back to your Wix Payments account. No additional refund fees will be charged

  • Chargeback fees: If you receive a chargeback in your Wix Payments account, you may incur a chargeback fee. Exceptions may apply. Chargeback fees are as follows:

    • Wix Payments (excl. PayPal): 15 USD

    • PayPal with Wix Payments: 20 USD

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